Shipping & Return

Shipping & Return


------------------------------------


1. Shipping Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.


Delivery Location

Items offered on EON Company are only available for delivery to addresses in U.S. continentals only.

(Alaska, Hawaii, Puerto Rico & International orders are excluded from the offer.)

Any shipments outside of U.S. are not available at this time.


Delivery Time

Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day mean Monday to Friday, except holidays. 

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. 

Products may also be delivered in separate shipments.


Shipping Rates

Shipping rates are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped. 

If there is any damage to the packaging on delivery, contact us immediately at website@eoncompany.com

If you have not received your order, or have any questions about the delivery and shipment on your order, please contact us and we can take care of this for you.



2. Pick Up Location and Time

ADDRESS: 521 E. 11th ST. #1, Los Angeles, CA 90015

Pick Up Hours: Mon-Fri 10am-4pm PST



3. Return Information

We cannot accept returns on customized orders unless there is a printing error that differs from the approved design proof. If a printing error does occur, EonCompany.com will happily reprint your order or give you a full refund on your purchase. 

If you have any questions about our products or services, don't hesitate to e-mail us at website@eoncompany.com or fill out our product return form.